SHIPPING & DELIVERY
At Lisa Adorable Puppies, we understand that bringing your new puppy home is an exciting experience. Our goal is to make the delivery process as organized, safe, and comfortable as possible for both you and your puppy.
1. Local Airport – Brownwood Regional Airport (BWD)
Brownwood Regional Airport is the closest airport to our Brownwood location, approximately 6 miles away. When it fits your destination and available transportation, you may consider this airport for local travel.
2. Delivery Arrangements
Once your puppy’s purchase is confirmed, we will discuss available delivery or pickup options. The transportation method will depend on your location, the puppy’s age and readiness to travel, and the transportation provider’s requirements.
3. Preparing Your Puppy for Travel
Before travel, your puppy should be appropriately prepared and cleared for transportation according to applicable veterinary and transportation requirements. We will communicate the necessary preparation details with you before the scheduled journey.
4. Delivery Schedule
Delivery dates are arranged in advance but may change because of transportation schedules, weather, airline or carrier requirements, or other circumstances outside our control. We will keep you informed if we need to adjust an agreed delivery schedule.
5. Pickup Options
Local pickup may be available for customers who prefer to collect their puppy in person. Please contact us in advance so we can arrange a suitable pickup time and provide the necessary instructions.
6. Long-Distance Delivery
For customers outside the Brownwood area, we can coordinate delivery based on the destination and available transportation options. Confirm any applicable transportation, airline, customs, or destination requirements before travel.
7. Arrival & Handover
Once the puppy arrives at the agreed destination or pickup location, we will hand over the puppy according to the arrangements confirmed with the customer. We recommend having a safe, comfortable space prepared before your puppy arrives.
8. Communication Throughout the Process
We believe clear communication is important. We will provide updates as the delivery arrangements progress and let you know about any changes that could affect the expected travel schedule.
Important: Delivery times and transportation options can vary by destination. We recommend confirming all applicable travel, airline, and local requirements before finalizing transportation arrangements.